Raylene Macdonald, who has been with Home Instead East Brisbane, Ipswich & Brisbane South for more than years, has been nominated for the Home Instead Local CAREGiver of the Year award.
Raylene was compelled to become a CAREGiver after her grandmother passed away whilst living in a residential aged care facility. Raylene wished she had more knowledge at the time about how her grandmother could have been supported to continue living in her home for as long as possible. “I love helping people to experience life as confidently as they can,” says Raylene. “The biggest reward of this job is seeing my clients smile and allowing them to live independently in their own home.”
Raylene has helped enrich the life of one of her long-term clients who live with schizophrenia. With no family of her own, the client she cares for faced social isolation due to her illness until Raylene worked on developing an emotional and professional connection with her. “Through spending this quality time together, my client now embraces their differences and celebrates that we are all unique in our own way,” says Raylene.
Raylene engages in a variety of activities with people, all of which focus on creating confidence and joy whilst considering her client’s unique circumstances. “Raylene provided exceptional care and support for a person in her fifties who had been diagnosed with brain cancer and required end-of-life care,” say Myles and Virginia Beaufort, Franchise Owners of Home Instead East Brisbane, Ipswich & Brisbane South.
“She ensured that this person and their family’s wishes for the passing were meticulously carried out. Further, she remained by her client’s side after her passing, helping her husband and children say goodbye and providing a shoulder to cry on. Raylene is a remarkable CAREGiver who we are so blessed to have on our team.”
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