Emma Hogan, the Secretary of NSW Department of Customer Service, will be presenting at the Women in Leadership Summit 2022 in Sydney on November 22-25. Her keynote session will focus on kind candor and how it can help you on your leadership path.

Emma has years of experience in the private and public sectors in everything from HR to Customer Service. She has seen the results of workplaces that are in tune with staff mental health and the differences between those that are and those that are not. Working in the highly stressful portfolio of Customer Service, Emma walks us through why maintaining a mentally healthy workplace is so important and what it takes to create one.

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